Mediation Resources

The nonprofit Center for Conflict Resolution (CCR) is the only conflict resolution and mediation resource in the Chicago area.  The majority of cases mediated by CCR are civil in nature. Mediations handled by CCR may involve tenants and landlords, families, neighborhoods, employers, builders, real estate companies,  and many other types of parties. You do not need to have pending legal issues or a lawsuit  to seek mediation help through CCR.

People value mediation for many reasons, including:

• Safety and convenience.
• The service is free for cases involving civil mediations.
• At CCR, mediation occurs within two weeks after all parties involved have been contacted, and takes place on neutral territory at a time all participants have agreed to.
• About 70% of mediations are successful in solving the problem or inducing actions needed to resolve the issue.
• Mediation is an informal process that allows you to articulate the issue in your own words. There is no need to bring a lawyer.
• Mediation is confidential, and your privacy is respected. Mediators will not discuss anything they hear during the process.
• A mediation session is not considered resolved until both parties are satisfied. There is no time limit set on the mediation session. Each session is determined by how much time is needed to work through the issues.  
• CCR mediators are trained volunteers who must participate in a rigorous, 40-hour skills training and pass a series of performance-based simulations. Mediators are expected to honor a minimum commitment of 18 months. During this time, they attend various educational seminars, workshops and trainings hosted by CCR to improve their skills and knowledge of the mediation process.

If you are interested in scheduling a mediation session, or have additional questions on this topic, please contact CCR directly at:

The Center for Conflict Resolution
11 E. Adams, Suite 500
Chicago, IL 60603    
Phone: 312-922-6464 ext. 22
All services by appointment only. No walk-ins accepted.