General Manager / Asst to Artistic Director (Windy City Performs)

WINDY CITY PERFORMS

General Manager / Assistant to the Artistic Director

 

Chicago’s fastest-growing professional theatre and performing arts school, located in Jefferson Park, is seeking a new leader to join our team this winter.  

 

The General Manager / Assistant to the Artistic Director is a generalist position.  The GM/AAD will be responsible for many of the daily management functions of the Company, as well as supporting the work of the Artistic Director, especially in the areas of marketing & communications, youth/teen productions, casting, staff development, and general company growth.

 

This position will be 25 hours per week starting in January.  In the Spring, we anticipate this position will become a full-time, salaried position.  

 

GENERAL OFFICE ADMINISTRATION

  • Create workflow and organizational systems; suggest policies to make the office run more efficiently.

  • Order office and building supplies.

  • Inventory keys, issue new keys to various personnel; follow-up on key return at end of contracts or employment.

  • Administer system for use of the Company van by employees and creatives.

 

BOX OFFICE

  • Serve as the Company’s box office manager.

  • Administer our new CRM/box office system, Arts People.

  • Answer emails and phone calls regarding ticket sales & exchanges.

  • Set up new shows, retail, etc in Arts People.

  • Order and inventory concessions and other items for shows.

  • Create lobby signage for all events.

  • Be responsible for organization of concessions counter.

 

TECHNOLOGY

  • Coordinate phone system; make regular changes to voicemail greetings.

  • Serve as point person for technology purchases and repairs in the office.

  • Administer the company Google Suite, adding new apps and creating new email addresses as needed.  

 

FINANCIAL

  • Manage A/R and A/P for regular Company bills and invoices including utilities, insurance, etc.

  • Monitor company Management Budget and other budgets as requested by the AD.

  • Create best practice processes for production, education and other expense and payment records.

  • Work regularly in Quickbooks and with Excel.

 

PERSONNEL

  • Implement hiring checklist for new office staff; assist with onboarding new teachers and creatives.

  • Ensure the office staff report to work on time and are following personnel policies.

  • Approve requests for hour overages.

  • Collect and process timesheets for hourly employees and overhire contractors.

 

VOLUNTEER MANAGEMENT

  • Working with various departments, create and manage a central company-wide volunteer sign-up system.

  • With AD, develop a volunteer recognition program

 

EDUCATION SUPPORT

  • Participate in planning meetings between AD (who also serves as Dean of the Conservatory), the Director of Conservatory and others.  

  • Assist with calendaring various education programs.

  • Under AD direction, create and send regular newsletters to Youth Company and Teen Company families.  

 

MARKETING & COMMUNICATIONS SUPPORT

  • Provide general marketing support for AD (who is also the Marketing director).

    • Create simple marketing pieces in Photoshop or Illustrator, create eblasts and monthly newsletter content, other duties as requested.

  • Update website content (Wordpress) on a regular basis.

  • In cooperation with department teams, gather and submit playbill content for Youth, Teen and Mainstage shows to the overhire staff; proofread for accuracy.

  • Update social media accounts.

  • Process in-kind donation requests for local schools and non-profits auctions and raffles.

 

PRODUCTION SUPPORT

  • Participate in Production meetings; input on behalf of the AD when not in attendance.

  • Participate in hiring of key personnel on behalf of AD when requested.

  • Assist with coordination of administrative Casting functions for Mainstage shows.

 

GENERAL ARTISTIC SUPPORT

  • Serve as assistant / support to the founding Artistic Director.  

  • Meet weekly with AD, as well as daily phone calls for updates, questions, etc.  

  • Participate in projects, meetings, initiatives, outreach, problem-solving on behalf of AD as needed.  

Requirements
Skills & Qualifications: 

QUALIFICATIONS:

 

An earned bachelor's or higher in a related field (required).

2 years demonstrated success working in Arts administration field or equivalent (internships OK) (required).

 

SKILLS & ATTRIBUTES

  • Personal Attributes:
    • Understanding of arts education, ability to speak and write fluenty about its impact.
    • Exceptional written communication.  Excellent eye for detail and ability to proofread.
    • Exceptional oral communication and public speaking skills.
    • Commitment to always doing great work, pride in employer's mission and accomplishments.
    • Demonstrated ability to provide leadership.
    • Demonstrated ability to make difficult decisions.  
    • Ability to affect change.  
    • Ability to organize & create efficiency - information, processes, procedures.
    • Great sense of humor and commitment to making the office an enjoyable place to work.
       
  • Leadership:
    • Previous experience working as a manager or supervisor (required).
       
  • Financial:
    • Previous experience managing budgets (required).
    • Fluent in Microsoft Excel (required).
    • Previous experience using Quickbooks (preferred) or similar program (required).
       
  • Human Resources
    • General knowledge of human resources laws, regulations & best practives (required).
       
  • Production:
    • Previous experience working in any area of production (required).
       
  • Box Office:
    • Previous experience working with box office ticketing programs (required).
    • Previous experience working as an usher or house manager (preferred).
       
  • Marketing:
    • Knowledge of Wordpress or similar (required).
    • Basic level of proficiency with Photoshop or Illustrator (preferred).
To Apply: 

TO APPLY:

A - Send a letter of interest, addressing the following topics:

  1. Why you are a good fit for Windy City Performs.
  2. How your skills and qualifications match those we are advertising.
  3. How this positions fits into your career goals.

B - Attach a writing sample. Examples could be press release, program notes, budget report, significant email to a constituency.  

C - Attach your current resume/CV. 

D - Send name & contact info (include email) for three professional / academic references.  

 

Send Word or PDF attachments to:  employment@windycityperforms.org

(Please do not use a Google drive link, and please do not send us your materials via any service)

Contact Information
Contact Name: 
Jerry R Soria-Foust
Contact Phone Number: 
3123243700
Organization: